Ensuring Your Collection Journey is as Magical as Our Heirlooms
Welcome, cherished collector, to the heart of your Steinbach Shop experience. Just as each handcrafted nutcracker, pyramid, and music box in our collection is a promise of enduring wonder, so too is our commitment to providing you with a payment process that is secure, straightforward, and entirely trustworthy. We understand that the items you select are more than mere purchases; they are future heirlooms, destined to become the centerpieces of holiday traditions for generations to come. It is our honor to ensure the logistical aspects of your acquisition are handled with the utmost care and professionalism.
A Note on Security & Peace of Mind: Every transaction with Steinbach Shop is protected by advanced encryption and security protocols. Your financial information is handled with the highest standards of data protection, allowing you to focus solely on the joy of adding to your collection.
Our Curated Selection of Payment Methods
To accommodate our global family of collectors, we offer a suite of trusted and widely-accepted payment options. Each method has been chosen for its reliability and security, mirroring the quality we instill in every product we offer.
Major Credit Cards
We gladly accept Visa, MasterCard, and JCB. Paying by credit card is one of the fastest and most secure ways to complete your order. The transaction is processed immediately, allowing us to begin the careful process of inspecting and preparing your treasured item for its journey to you.
PayPal
For those who prefer an extra layer of convenience and a globally recognized standard in secure online payments, we offer PayPal. Simply select this option at checkout to be redirected to PayPal’s secure platform. This method is ideal for a swift and streamlined checkout experience without needing to enter card details directly.
The Checkout Experience: Simple & Swift
Whether you are securing a rare Limited Nutcracker or selecting the perfect Christmas Pyramid, our checkout process is designed for elegance and efficiency.
Guest Checkout: You are welcome to complete your purchase as a guest. We only ask for the essential information needed to fulfill and deliver your order with precision.
Account Benefits: Consider creating a complimentary Steinbach Shop account. This allows you to track your order history, save your shipping preferences, and enjoy an even faster checkout on future visits—perfect for when you next discover a piece that calls to your collector’s heart.
Important Order Note: To ensure your handcrafted collectible is prepared and dispatched with the care it deserves, orders are processed rapidly. If you need to modify or cancel an order, please contact our customer care team at [email protected] immediately after placing it. We will make every effort to assist you before your item begins its journey from our home to yours.
A Global Commitment, A Personal Touch
From our headquarters in Indianapolis to your festive hearth anywhere across the globe*, our payment system is built to serve you seamlessly. We are proud to ship our holiday treasures worldwide, and our secure payment gateway is the first step in that magical journey.
*Please note: While we ship globally, occasional logistical limitations apply to some remote regions, particularly in parts of Asia. Our checkout system will automatically inform you if we are unable to deliver to your address.
Your trust is the foundation of our shop. By providing secure, flexible payment options, we remove any barrier between you and the timeless craftsmanship you seek. It is all part of our promise to handle the logistics, so you can focus on the joy of collecting, gifting, and creating memories that last a lifetime.
Steinbach Shop – Bringing Global Christmas Traditions Home Since 2025.
Where every delivery is a promise of enchantment fulfilled.